Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Solution Guarantee

  • Our group of technicians will try their best to reply to your advice demands in approximately 1 hour. If, however, the trouble you have come across calls for the help of the Administrators’ =Team,= we are going to forward the ticket to the person in charge and will write a comment to tell you.

  • Top quality support service
  • Top–class Tech Support Service

  • We are on line for you day and night to provide assistance and customer support and also to aid you with any trouble that you could possibly encounter while you are organizing your virtual server. We are able to help you with all pre–configured software, such as your Operating System, server administration panel (with respect to the VPS type) and the Online Control Panel made 100% by our company.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that is included at zero cost with your virtual server, you can find an educative Help section, containing everything you should have knowledge of when administering your web sites and applications. We have incorporated a wide range of how to reports and video courses that show the common website management duties in an easy to comprehend fashion.