Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour answer warranty with all our shared hosting packages, meaning each assistance inquiry you post is going to be responded to within one hour maximum. Our support company members are educated to easily correct any issue and to give you relevant guidance on any trouble that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is provided by a team of proficient employees who are prepared to answer your questions quickly. You’ll be able to make contact with the technical support team by opening a help support ticket from your Online Control Panel or by sending us an e–mail message. On business days, you may as well call us on the phone or take advantage of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel gives you a wide–ranging knowledge base that’s included in all sections. In each area, you will find a Help press button which will load for you a group of step–by–step tutorials on how to utilize a particular option or carry out a certain action. Moreover, we have crafted course video lessons for you to get a better idea of the Control Panel’s interface.